Mansi Maheta- Holistic Skincare’s Shipping, Return and cancellation Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2 business days. 

Orders placed on weekends will be shipped on Mondays. We do not ship on holidays. Incase of delays due to high volumes of orders from our side we will inform you as soon as you place your order. 

There might be some unexpected delays due to COVID 19 in the country.

Shipping rates and delivery estimates

Shipment method

Estimated delivery time

Shipment cost

Standard service

5-7 business days

95

Local collection

Immediately

Free

*Please keep in mind Covid19 can cause some delays in shipping and make sure to follow restrictions while you receive or pickup 

Shipment confirmation and order tracking

Once the order has been processed (2 working days), we will provide you with a tracking number on confirmed shipments.

Customs, duties, and taxes

Mansi Maheta-  Holistic Skincare is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Mansi Maheta- Holistic skincare is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact our support team at mmaheta061@gmail.com directly to file a claim. Please save all packaging material and damaged goods before filing a claim. Send us a picture of the damaged packaging box and/or products.

International Shipping Policy

We ship all over India. International shipping not available.

Returns Policy

Products at Mansi Maheta- holistic skincare are made upon your request and customised specifically for you. We do accept returns or provide refunds for used products. 

In case you receive a physically damaged product we will give you a refund. In case you change your mind, You can return an unopened and unused product. The return shipping cost will not be covered by Mansi Maheta- holistic skincare and it will be the responsibility of the customer to send us the product back. 

Upon arrival of the product and after proper inspection we will initiate the refund process. It might take upto a week to get a full refund. We assure 100% refund.

You can contact us anytime at mmaheta061@gmail.com for further queries or questions regarding return and shipping.

Cancellation Policy

Orders can only be cancelled within 24 hours from the time the order was placed. Cancelling your order anytime after that may not be processed further or only 50% of the payment will be refunded.

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